These Terms of Service ("Terms") constitute a legally binding agreement between you and epsacon LLC d/b/a Speq ("epsacon," "Speq," "Company," "we," "us," or "our"), governing your access to and use of the Speq application, website at speq.bot, and all related services (collectively, the "Service"). If you are accepting these Terms on behalf of your employer or another legal entity, you represent and warrant that you have full authority to bind that entity to these Terms.
Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, and protect your information. By using the Service, you acknowledge that you have read, understood, and agree to be bound by both these Terms and the Privacy Policy.
You must be at least 18 years old to use the Service. If you are over 18 but considered a minor in your jurisdiction, you must obtain parental or guardian consent where required by applicable law. By creating an account, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms. We do not knowingly collect information from or direct the Service to individuals under the age of 18. If we learn that a user is under 18, we will terminate their account and delete their data.
Speq is a live meeting AI coaching tool. When you start a meeting, Speq sends a bot to join your call (Teams, Zoom, or Google Meet) via a third-party meeting bot service. The bot captures audio, which is transcribed in real time using third-party speech-to-text services. Speq provides AI-powered real-time coaching, analysis, summaries, debriefs, and question-answering using third-party large language models. You may upload documents to train the AI coach on your specific domain. The Service is accessed through a web-based interface.
You must provide a valid email address and create a password to use the Service. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must not share your account credentials with any other person or allow anyone else to access your account. You agree to notify us immediately at support@speq.bot if you become aware of any unauthorized access to or use of your account.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your own personal or internal business purposes. This license does not include the right to: resell, sublicense, or redistribute the Service or any part thereof; modify, adapt, translate, reverse engineer, decompile, or disassemble any part of the Service; use the Service to build a competing product or service; or use the Service in any manner not expressly authorized by these Terms.
You agree to use the Service only for lawful purposes and in compliance with all applicable laws and regulations. When you use Speq, a bot joins your meeting call as a visible participant. Depending on the platform, a recording notification may be displayed to other participants. Speq may display a visual or audible notification that a bot has joined, but you remain solely responsible for ensuring all participants have been properly notified or have consented as required by law. You are solely responsible for:
— Ensuring you have the legal right to capture and transcribe audio in your jurisdiction. Recording and wiretapping laws vary significantly by state, country, and context. Some jurisdictions require the consent of all parties to a conversation before it may be recorded or transcribed. It is your responsibility — not ours — to understand and comply with all applicable recording, consent, wiretapping, and eavesdropping laws before using the Service.
— Ensuring you have the right to capture screenshots or other visual content during meetings. Screen captures may be subject to the same consent requirements, non-disclosure agreements, or confidentiality obligations as audio recording. You are solely responsible for determining whether visual capture is permitted in your context.
— All content generated, stored, or transmitted through your use of the Service, including transcripts, summaries, screenshots, and any other data associated with your account.
— Determining whether use of the Service is appropriate in your professional context, including compliance with your employer's policies, client agreements, non-disclosure agreements, and confidentiality obligations.
— Obtaining any necessary consents or approvals from meeting participants, where required by law or policy.
You agree not to use the Service to: violate any law, regulation, or contractual obligation; infringe on the intellectual property or privacy rights of any third party; transmit malicious code or attempt to gain unauthorized access to the Service or its infrastructure; harass, threaten, or harm any person; allow access by any individual under the age of 18; interfere with or disrupt the integrity or performance of the Service; or engage in any activity that could damage, disable, or impair the Service.
Your privacy is important to us. Please review our Privacy Policy for detailed information about how we collect, use, store, and protect your data.
Audio captured during meetings is streamed for real-time transcription and is not stored as audio files. Audio data is processed in transit and discarded immediately after transcription. Only text-based outputs (transcripts, summaries, advisory content, Q&A responses, and screenshots you explicitly capture) are stored in your account.
Your data is associated with your account and is not accessible to other users unless you explicitly share it. We do not sell, rent, lease, or trade your personal data or meeting content to any third party.
We do not use your meeting content, transcripts, audio, or any user-generated data to train, fine-tune, or improve any machine learning or artificial intelligence models, whether our own or those of third parties. Our third-party service providers are contractually required to process your data solely for the purpose of delivering their services and are prohibited from using your data for model training.
You retain ownership of all content you generate through the Service. You grant us a limited, non-exclusive license to process, store, and transmit your data solely for the purpose of providing, maintaining, and improving the Service (including debugging, abuse prevention, and performance optimization). This license expressly excludes the use of your meeting content, transcripts, or documents for training or fine-tuning any machine learning or AI models.
The Service relies on third-party providers to deliver core functionality, including but not limited to: meeting bot services for joining calls and capturing audio; cloud infrastructure and hosting providers; speech-to-text transcription services; large language model providers for AI-powered coaching and analysis; embeddings services for document processing; database and storage providers; and payment processing services.
These providers process your data only as necessary to deliver their respective services. We select providers with appropriate security practices and require contractual data protection commitments where applicable. However, we do not control and are not responsible for the practices, policies, accuracy, availability, security measures, or performance of any third-party service. Your use of the Service constitutes your acknowledgment that third-party services are involved in processing your data and that we bear no liability for the acts or omissions of such third parties.
You may access your meeting data (transcripts, summaries, debriefs, Q&A history) through the Service at any time. If you wish to export a complete copy of your data in a machine-readable format (such as JSON or CSV), or request deletion of your account and all associated data, contact us at support@speq.bot. We will use commercially reasonable efforts to process deletion requests as soon as practicable, and in any event within 30 days, subject to any legal obligations that may require us to retain certain information.
Upon account deletion, we will remove your personal information, meeting content, and account data from our active systems. Residual copies may persist in backup systems for a limited period before being overwritten in the normal course of operations.
The Service offers free and paid subscription tiers with different monthly meeting-time allowances. Paid subscriptions are billed monthly in U.S. Dollars through our payment processor, Stripe. By subscribing to a paid plan, you authorize us to charge your payment method on a recurring monthly basis until you cancel.
You may cancel your subscription at any time through the Settings page in the application. Cancellation takes effect at the end of the current billing period — you retain full access to your plan until then. No refunds or credits are provided for partial billing periods, unused time, or downgrade of plans.
Unused meeting minutes do not roll over between billing periods.
We may offer annual plans or other billing options in the future, which will be governed by these same Terms unless stated otherwise. All prices are exclusive of applicable taxes, which will be charged where required by law.
We reserve the right to change pricing at any time. Price changes for existing subscribers will take effect at the start of the next billing period following 30 days' notice via email or through the Service. If you do not agree to a price change, you may cancel your subscription before the new pricing takes effect.
If payment fails, your account will be marked as past due and access to the Service may be restricted until the payment issue is resolved. We or our payment processor may retry failed payments according to standard retry schedules.
If you provide us with any suggestions, ideas, feature requests, enhancement requests, bug reports, or other feedback regarding the Service ("Feedback"), you grant us an unrestricted, irrevocable, perpetual, non-exclusive, fully-paid, royalty-free right to use, incorporate, modify, and commercialize such Feedback in any manner and for any purpose, without obligation or compensation to you. You acknowledge that we may already be developing similar ideas independently.
We strive to maintain high availability of the Service but do not guarantee uninterrupted, timely, secure, or error-free operation. The Service is provided without any service level agreement (SLA) or uptime commitment. The Service may be temporarily unavailable due to scheduled maintenance, software updates, infrastructure changes, or circumstances beyond our control, including third-party service outages, network failures, or force majeure events. We are not liable for any loss or damage resulting from service interruptions or downtime.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. EPSACON LLC EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT: THE SERVICE WILL MEET YOUR SPECIFIC REQUIREMENTS; THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; TRANSCRIPTIONS PRODUCED BY THIRD-PARTY SPEECH-TO-TEXT SERVICES WILL BE ACCURATE, COMPLETE, OR RELIABLE; AI-GENERATED CONTENT (INCLUDING ADVISORY ANALYSIS, SUMMARIES, DEBRIEFS, AND Q&A ANSWERS) PRODUCED BY THIRD-PARTY LARGE LANGUAGE MODELS WILL BE ACCURATE, COMPLETE, RELIABLE, OR SUITABLE FOR ANY PURPOSE; OR ANY DEFECTS IN THE SERVICE WILL BE CORRECTED.
AI-GENERATED CONTENT IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY AND SHOULD NOT BE RELIED UPON AS PROFESSIONAL, LEGAL, FINANCIAL, MEDICAL, OR OTHER SPECIALIZED ADVICE. AI-GENERATED CONTENT MAY CONTAIN ERRORS, HALLUCINATIONS, OMISSIONS, OR INACCURACIES. YOU ARE SOLELY RESPONSIBLE FOR INDEPENDENTLY VERIFYING ANY INFORMATION PRODUCED BY THE SERVICE BEFORE ACTING UPON IT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EPSACON LLC, ITS OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, AGENTS, CONTRACTORS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, GOODWILL, OR USE, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS YOU HAVE ACTUALLY PAID US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
WITHOUT LIMITING THE FOREGOING, WE ARE NOT RESPONSIBLE FOR: ANY DECISIONS YOU MAKE OR ACTIONS YOU TAKE BASED ON CONTENT GENERATED BY THE SERVICE; ANY LEGAL, PROFESSIONAL, FINANCIAL, OR PERSONAL CONSEQUENCES ARISING FROM YOUR RECORDING, TRANSCRIBING, OR CAPTURING SCREENSHOTS OF CONVERSATIONS OR VISUAL CONTENT; THE ACCURACY, PERFORMANCE, AVAILABILITY, OR CONDUCT OF THIRD-PARTY TRANSCRIPTION SERVICES, AI PROVIDERS, OR ANY OTHER THIRD-PARTY SERVICES USED IN CONNECTION WITH THE SERVICE; ANY UNAUTHORIZED ACCESS TO YOUR DATA RESULTING FROM YOUR FAILURE TO MAINTAIN THE SECURITY OF YOUR ACCOUNT CREDENTIALS; OR ANY LOSS OF DATA DUE TO SERVICE INTERRUPTIONS, SYSTEM FAILURES, OR TECHNICAL ISSUES.
You agree to indemnify, defend, and hold harmless epsacon LLC and its officers, directors, members, employees, agents, contractors, and affiliates from and against any and all claims, actions, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or relating to: your use of or access to the Service; your violation of these Terms, the Privacy Policy, or any applicable law or regulation; your recording, transcription, or capture of audio, visual, or other content, including any claims related to recording consent, wiretapping, eavesdropping, or privacy violations; your infringement or misappropriation of any third-party rights, including intellectual property and privacy rights; any content you create, store, or transmit through the Service; or any dispute between you and any third party relating to your use of the Service.
The Service, including its software, source code, design, user interface, logos, trademarks, and documentation, is owned by epsacon LLC and is protected by copyright, trademark, trade secret, and other intellectual property laws. These Terms do not grant you any right, title, or interest in or to our intellectual property, except for the limited license expressly granted in Section 5.
You retain all ownership rights to the content you create using the Service, including your transcripts, summaries, debriefs, and other user-generated content. We claim no ownership over your content. AI-generated content (including coaching advice, advisory analysis, summaries, and debriefs) remains subject to the limited license in Section 5 and may not be republished commercially, resold, or used to train competing AI models or services.
PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS.
Informal resolution first. Before initiating any formal dispute resolution proceeding, you agree to first contact us at support@speq.bot and attempt to resolve the dispute informally for at least 30 days. Most disputes can be resolved this way.
Binding arbitration. If we cannot resolve a dispute informally, any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules or Commercial Arbitration Rules, as applicable. The arbitration shall be conducted in Harris County, Texas, or at another mutually agreed location, or by telephone, video conference, or online proceedings as permitted by the AAA. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
Class action waiver. YOU AND EPSACON LLC EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU EXPRESSLY WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING. If this class action waiver is found to be unenforceable, then the entirety of this arbitration provision shall be null and void.
Exceptions. Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights. Claims eligible for small claims court may be brought there instead of arbitration.
Opt-out. You may opt out of this arbitration provision by sending written notice to support@speq.bot within 30 days of first accepting these Terms. Your notice must include your name, email address associated with your account, and a clear statement that you wish to opt out of the arbitration provision. If you opt out, disputes will be resolved in the state or federal courts of Harris County, Texas.
We may suspend or terminate your account and access to the Service at any time, with or without cause, with or without prior notice, including but not limited to situations where we reasonably believe you have violated these Terms, for repeated failed payments, excessive support abuse, or conduct that poses a security or legal risk to Speq or other users. Upon termination, your right to use the Service ceases immediately.
You may terminate your account at any time by contacting us at support@speq.bot. Active paid subscriptions should be cancelled through the Settings page before requesting account deletion to avoid additional charges.
Upon termination, we may delete your data in accordance with Section 9. The provisions of these Terms that by their nature should survive termination shall survive, including but not limited to Sections 7, 8, 11, 13, 14, 15, 16, 17, and 20.
We reserve the right to modify these Terms at any time. If we make material changes, we will provide notice via email to the address associated with your account or through a prominent notice within the Service at least 14 days before the changes take effect. Your continued use of the Service after the effective date of revised Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must stop using the Service and may cancel your account.
These Terms are governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law principles. Subject to Section 17 (Arbitration), any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Harris County, Texas, and you consent to the personal jurisdiction and venue of such courts.
Entire agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and epsacon LLC regarding the Service and supersede all prior agreements, understandings, and communications.
Severability. If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
Waiver. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
Assignment. You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction, including in connection with a merger, acquisition, sale of assets, or by operation of law.
Force majeure. We shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to natural disasters, war, terrorism, pandemics, labor disputes, government actions, power failures, internet or telecommunications failures, or third-party service outages.
Notices. We may provide notices to you via email to the address associated with your account or through the Service. You may provide notices to us at support@speq.bot.
If you have questions about these Terms, contact us at:
epsacon LLC d/b/a Speq
Houston, Texas
support@speq.bot